Possible cause
Liquid can affect the display, charging port, battery, microphones, cameras, and internal connections even when the phone appears to work at first.
Inspection firstAct quickly after water damage. Learn what not to do, how to protect your device, and when to bring it in for a diagnosis.
Liquid can affect the display, charging port, battery, microphones, cameras, and internal connections even when the phone appears to work at first.
These details help you protect the phone and give ACPR the information needed for a specific recommendation—not a generic guess.
Water can affect charging, cameras, microphones, speakers, display connections, and power circuits. The amount of risk depends on the liquid, exposure time, whether the phone was powered on, and what it did afterward.
If practical, turn the phone off and keep it unplugged. Do not heat it, use compressed air, put it in rice, or try to disassemble it. Charging a wet port can create additional damage, especially if moisture remains inside.
ACPR can inspect the device condition, identify the functions affected, and discuss repair or data-access options before work begins. We explain realistic limits—liquid damage can have delayed effects—so you can choose the right next step.
The order protects the device and makes the diagnosis more useful.
Turn the phone off if possible. Do not charge it, use heat, or put it in rice. Bring it in promptly for a careful water-damage diagnosis.
Liquid can affect the display, charging port, battery, microphones, cameras, and internal connections even when the phone appears to work at first.
Bring the device and the relevant cable or accessory so we can explain a realistic next step.
The right repair starts with the symptoms you notice, not a guess.
Liquid can affect the display, charging port, battery, microphones, cameras, and internal connections even when the phone appears to work at first.
Inspection firstTurn the phone off if possible. Do not charge it, use heat, or put it in rice. Bring it in promptly for a careful water-damage diagnosis.
Protect the deviceUrgent guidance and a careful diagnosis after your phone gets wet.
Clear repair optionsNo. Leave it unplugged until it has been inspected or is completely dry; charging a wet device can cause additional damage.
Rice does not remove liquid from inside the phone and can leave dust in ports. Turning it off and getting a prompt inspection is a better next step.
As soon as possible, even if it still appears to work. Liquid corrosion can develop later and affect charging, cameras, sound, and power.
Call, reserve a repair time, or contact us with the symptoms you are seeing.
